Counselling and Other Resources

Saint Paul University students have access to the University of Ottawa’s new Student Health and Wellness Centre, located at 801 King Edward (room N203). Its multidisciplinary team of health professionals offers a wide range of mental and physical health services to uOttawa and SPU students. Please visit the Centre’s website for more information.

988

A safe space to talk, 24 hours a day, 7 days a week, in French or in English. 988.ca

If you are struggling and in need of immediate support (all resources are free and confidential):

• Good2Talk: 1-866-925-5454

24/7 helpline in English and French for post-secondary students in Ontario. You can also text GOOD2TALKON to 686868. good2talk.ca

• Mental Health Crisis Line: 613-722-6914 (Ottawa) or 1-866-966-0991 (outside Ottawa)

24/7 mental health crisis hotline in English and French for individuals 16 years or older living in Ottawa, the United Counties of Prescott and Russell, the United Counties of Stormont, Dundas and Glengarry, the County of Renfrew, and Akwesasne. crisisline.ca

• Ottawa Distress Centre: 613-238-3311

24/7 helpline in English and French providing support and connection to local mental health resources to anyone in Ottawa feeling distressed and in need of help with an array of issues. dcottawa.on.ca

• Outaouais Distress Line: 1-866-676-1080

24/7 hotline in English for anyone needing help in rural Outaouais: MRC La Vallée-de-la-Gatineau, MRC Les Collines-de-l’Outaouais, MRC Papineau, and MRC Pontiac.

• Hope for Wellness Helpline: 1-855-242-3310

24/7 helpline offering immediate mental health counselling and crisis intervention to all Indigenous people across Canada in English and in French (phone counselling also available in Cree, Ojibway and Inuktitut on request). You can also use the chat at hopeforwellness.ca.

• Native Youth Crisis Hotline: 1-877-209-1266

24/7 crisis line for Indigenous youth that provides service in English across Canada and the US.

• Talk4Healing: 1-855-554-HEAL (4325)

24/7 helpline providing culturally sensitive support and resources to Indigenous women across Ontario. Services are available in English, Oji-Cree, Potawatomi, Micmac, Black Foot, Anishinaabe, Moose Cree, Swampy Cree, Cree, Algonquin, Inuktitut, Mohawk, Oneida, and Odawa. Text and chat also available. beendigen.com/programs/talk4healing.

• LGBT Youthline: 1-800-268-9688 (line open from 4 p.m. to 9:30 p.m. Eastern time, Sunday through Friday)

Helpline providing peer support and referrals in English to lesbian, gay, bisexual, transgender, two-spirited, queer, and questioning youth under 30 across Ontario. You can also text 647-694-4275 and use the chat at youthline.ca

• Trans Lifeline: 1-877-330-6366 (line open from 1 to 9 p.m. Eastern time, Monday through Friday)

Hotline staffed by trans and NB operators providing support and resources to trans and questioning people in English across Canada and the US. translifeline.org/hotline

• Naseeha Muslim Mental Health Helpline: 1-866-627-3342

24/7 mental health helpline providing culturally competent support and counselling to the Muslim community across Ontario. Helpline is available in English (24/7) as well as in Arabic, Farsi, Urdu, French, Somali, and Turkish (see website for language schedule). Text and chat also available. naseeha.org/helpline-textline

• Seniors Safety Line: 1-866-299-1011 (TTY: 1-866-299-0008)

24/7 crisis and support line in English for seniors in Ontario who have experienced any type of abuse or neglect. Callers can receive emotional support, safety planning, information,and referrals in over 200 languages. The Seniors Safety Line is a “senior friendly” service with a live counsellor available to help navigate often difficult sytems. eapon.ca/seniors-safety-line

• Veterans Affairs Canada Assistance Service: 1-800-268-7708

24/7 helpline providing immediate mental health support in English and French to Canadian Armed Forces veterans and former members of the RCMP as well as their family members and caregivers.

• ConnexOntario: 1-866-531-2600

24/7 support and information in English and French for people experiencing problems with addiction, mental health, or gambling. You can also text CONNEX to 247247 and use the chat at connexontario.ca

• Ottawa Rape Crisis Line: 613-562-2333

24/7 crisis helpline offering support in English to survivors of sexual and/or gender-based violence, supporters, family, and friends of survivors in the Ottawa region. You can also text 613-544-6424 (noon to midnight, 7 days a week) and use the chat (noon to midnight, 7 days a week) at orcc.net

• Sexual Assault Support Centre of Ottawa Support Line: 613-234-2266 (TTY: 613-725-1657)

24/7 support line for all those who identify as women in Ottawa in crisis situations, offering support in English around healing and coping, debriefing, options, referrals, and information. sascottawa.com

• Assaulted Women’s Helpline: 1-866-863-0511 (TTY: 1-866-863-7868)

24/7 crisis line providing counselling, emotional support, information, and referrals in English to all women across Ontario who have experienced abuse. You can also text 7233 or use the chat (11 a.m. to 8 p.m., Monday to Friday) at awhl.org/home

• The Ottawa Hospital Sexual Assault and Partner Abuse Care Program: 613-798-5555 est. 13770 (TTY: 613-761-4140: 8 a.m. – 4 p.m.)

24-hour emergency services for the Greater Ottawa area, located within the Emergency Department at The Ottawa Hospital, Civic Campus.

The Ottawa Hospital – Civic Campus
1053 Carling Avenue
Ottawa ON K1Y 4EY

More details here.

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Identifying and Assisting a Person in Distress. A Guide for Staff and Faculty Members