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Counselling and Other Resources 

Counselling Services for Students

Student Health and Wellness Centre

Other Resources

Guide for Staff and Faculty Members


Counselling Services for Students

Due to the COVID-19 pandemic, all appointments with the psychotherapists are now conducted by videoconference. Please contact one of them to make an appointment.

Free, confidential, bilingual on-campus counselling is offered to all Saint Paul University students.

Two psychotherapists are available for personal and strictly confidential sessions to help you cope with issues affecting your life. To book an appointment, contact: 

Mélodie Mayer / 613-706-6393

Femme caucasienne aux cheveux châtains souriant à la caméra. / Dark blonde Caucasian woman smiling at the camera.


Cynthia Schoppmann / 613-317-2179

Une femme caucasienne aux cheveux bruns souriant à la caméra. / A Caucasian, brown-haired woman smiling.

Mélodie Mayer and Cynthia Schoppmann both have their own private practice and follow strict confidentiality guidelines. They are under contract with Saint Paul University to offer psychotherapy to students. Their services are completely independent from Saint Paul University; the latter has no access to any information regarding appointments or the identity of students using the services.

Student Health and Wellness Centre

Saint Paul University students have access to the University of Ottawa's new Student Health and Wellness Centre, located at 801 King Edward (room N203). Its multidisciplinary team of health professionals offers a wide range of physical health services to SPU students. Please visit the Centre's website for more information.

Other Resources

If you are struggling and in need of immediate support, dial 988.

988 is Canada's Suicide Crisis Helpline. It is free, confidential, and available 24/7 in English and French via call or text across all provinces and territories. 


Specialized Support:


  • Good2Talk: 1-866-925-5454

    Free 24/7 confidential helpline in English and French for post-secondary students in Ontario, providing counselling, information, and referrals for mental health, addictions, and well-being. You can also text GOOD2TALKON to 686868.


  • Mental Health Crisis Line: 613-722-6914 (Ottawa) or 1-866-966-0991 (outside Ottawa)

    Free 24/7 hotline in English and French for individuals 16 years or older living in Ottawa, the United Counties of Prescott and Russell, the United Counties of Stormont, Dundas and Glengarry, the County of Renfrew, and Akwesasne.

  • Distress Centre of Ottawa and Region: 613-238-3311 (distress line) or 613-722-6914/1-866-996-0991 (crisis line)

    Free 24/7 helpline in English and French for anyone in Ottawa feeling distressed and in need of help with an array of issues. You can also send a text to 343-306-5550 (between 10 a.m. and 11 p.m.).

  • Outaouais Distress Line: 1-866-676-1080

    Free 24/7 hotline in English for anyone needing help in rural Outaouais: MRC La Vallée-de-la-Gatineau, MRC Les Collines-de-l’Outaouais, MRC Papineau, and MRC Pontiac.

  • Talk Suicide Canada:1-833-456-4566 (all of Canada except Québec) and 1-866-277-3553 (Québec)

    Free 24/7 hotline in English and French for anyone in Canada thinking about or affected by suicide. You can also send a text to 45645 (between 4 p.m. and midnight ET).

  • The Walk-In Counselling Clinic: 613-755-2277

    Free, confidential, and immediate counselling services for individuals, couples, and families available in English, French, Arabic, Spanish, Somali, Cantonese, and Mandarin (languages vary by location). Ten locations in Ottawa and Eastern Ontario.
  • Counselling Connect

    Free phone and video counselling sessions in English and French for everyone in Ottawa and the surrounding area. Community-specific services available. Dial 211 or visit

Indigenous Services

  • Hope for Wellness Helpline: 1-855-242-3310

    Free 24/7 helpline and chat for immediate mental health counselling and crisis intervention to all Indigenous people across Canada in English and in French. Phone counselling and chat also available in Cree, Ojibway (Anishinaabemowin) and Inuktitut on request.
  • Native Youth Crisis Hotline: 1-877-209-1266

    Free 24/7 hotline that provides service to Indigenous youth in English across Canada and the US.

  • Talk4Healing: 1-877-209-1266 (call or text)

    Free and confidential 24/7 helpline for Indigenous women in Ontario offering culturally sensitive crisis counselling, advice, support, and referrals in 14 languages. Chat also available.


  • LGBT Youthline: 1-800-268-9688 (line open from 4 to 9:30 p.m., Monday and Tuesday; see below for chat and text options)

    Free, anonymous, and confidential helpline that provides non-judgemental peer support and referrals in English to 2SLGBTQ+ youth 29 and under across Ontario. You can also text 647-694-4275 (between 4 and 9:30 p.m., Sunday through Friday) and chat (same hours as text).

  • Trans Lifeline: 1-877-330-6366

    Free, anonymous, and confidential 24/7 hotline staffed by trans people dedicated to the well-being of transgender people, providing peer support and resources in English and Spanish across Canada and the US.


  • ConnexOntario: 1-866-531-2600

    Free and confidential 24/7 health services information and referrals in English and French for people experiencing problems with alcohol and drugs, mental illness, or gambling. You can also text CONNEX to 247247 or use the chat.

Domestic Violence and Sexual Assault

  • Ottawa Rape Crisis Line: 613-562-2333

    Free 24/7 crisis line offering services in English to survivors of sexual violence, supporters, family, and friends of survivors in Ottawa. You can also text 613-544-6424 (between noon and midnight, 7 days a week) or chat (same hours as text).

  • Assaulted Women’s Helpline: 1-866-863-0511 (TTY: 1-866-863-7868)

    Free 24/7 crisis line providing counselling, emotional support, information, and referrals in English to all women across Ontario who have experienced abuse. Interpretation services available. You can also text #SAFE (7233) or chat (between 11 a.m. and 8 p.m., Monday through Friday).

  • The Ottawa Hospital Sexual Assault and Partner Abuse Care Program: 613-798-5555 x 13770 (TTY: 613-761-4140, 8 a.m. to 4 p.m.)

    24-hour emergency services for the Greater Ottawa area, located within the Emergency Department at The Ottawa Hospital, Civic Campus.

    The Ottawa Hospital – Civic Campus
    1053 Carling Avenue
    Ottawa ON K1Y 4EY

    More details here.

  • Unsafe at Home Ottawa

    Secure text and chat service offering emotional support, safety plans, resources, and referrals to women and members of 2SLGBTQ+ communities in Ottawa and Lanark County who may be living through increased violence and abuse at home during the COVID-19 pandemic. Service available between 8:30 a.m. and midnight, 7 days a week.


Identifying and Assisting a Person in Distress. A Guide for Staff and Faculty Members