Computer and Telecommunications Services
Room 21, Guigues Hall
sit-cts@ustpaul.ca
Telephone: 613-236-1393
1-800-637-6859
Ext. 2234
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Frequently Asked Questions

 

  1. Wireless network usage
  2. To access the wireless network
  3. What operating systems does the WPA/WPA2 authentication support?
  4. Where can I buy a wireless NIC for my laptop or notebook?
  5. What is WPA2?
  6. Where can I get support if I have trouble connecting to the wireless network?
  7. Can I access the Novell server through the wireless network?
  8. Wireless radiofrequencies and public health

 

Wireless network usage:

It is important to note that this new wireless service is intended for students and staff for research related purposes. It should not be considered as an alternative access mode to systems, such as Student Information Systems, Finance and Human Resources Management systems, or other administrative application.

To access the wireless network:

  • You must be either a registered student or an employee of the University
  • Access to the wireless network for guests will require accounts sponsored by Faculties and Services
  • Student will need to use their University of Ottawa InfoWeb account
  • You need a laptop, netbook or notebook computer that has a WiFi/802.11a/b/g compliant Network Interface Card with the appropriate drivers installed

What operating systems does the WPA2 authentication support?

WPA2 authentication can be configured on the following Operating Systems:

  • Windows (XP, Vista, 7)
  • Mac OS 10.4 and above
  • Linux

Where can I buy a wireless NIC for my laptop or notebook?

You may purchase NIC cards from the University of Ottawa Campus Computer Store. You will need to know if your laptop has a PCMCIA slot, a Card Bus slot or an available USB slot before going to the University of Ottawa Campus Computer Store.

A Card Bus slot is typically a connection point that is internal to a machine. These would in most cases be allocated to computers that are not laptops but rather desktop or standalone tower cases that use internal card slots in order to enhance system capabilities.

A PCMCIA 2 or 3 slot is typically a laptop-type of connection point. These slots are identified by an externally mounted slot that is part of your laptop. The PCMCIA 2 or 3 slots will vary in size but typically do not exceed approximately one centimeter high by 5-6 centimeters wide.

A USB slot is an external connection point and is typically identified by one or multiple small slots measuring approximately ¼ inch by ½ inch. These connection points are an integral part of the computer and traditionally devices connected to these access points will get identified by your computer as “new hardware” being recognized.The installation of drivers which accompany the USB wireless device is required in order to make the device visible to the network. These drivers should come as part of the packaging of the USB device or alternately available through the manufacturer’s website. 

What is WPA2?

WPA2 (WiFi Protected Access) is a data encryption model that was designed to enhance the security of wireless networks and provide vastly improved data integrity.

Your system may already include built-in WiFi capability as well as the software drivers required. Alternately, you will need a wireless card with firmware (imbedded software) and drivers that support WPA2. See a list of certified WiFi products at the WiFi Alliance.



Where can I get support if I have trouble connecting to the wireless network?

Please refer to the technical support page.

 

Can I access the Novell server through the wireless network?

No. At the moment, the Novell server is not compatible with the WPA2 authentication methods.

 

Wireless radiofrequencies and public health

Health Canada and the World Health Organization have both concluded that weak radiofrequency signals from wireless networks have no adverse health effects on the general public.

Additional information can be found via the following links:

Health Canada: www.hc-sc.gc.ca/ewh-semt/radiation/cons/radiofreq/index-eng.php

World Health Organization: www.who.int/mediacentre/factsheets/fs304/en/index.html